Privacy policy

1. Introduction

The Mooze website (the “Site” or “Service”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Polish law.

2. Data controller

The controller of your personal data is:

For privacy-related matters you can contact us:

• Email: biuro@mooze.pl
• Phone: +48 504 028 585

3. Data we collect

We may process the following categories of personal data:

4. Purposes and legal bases

We process your personal data for the following purposes:

• Responding to enquiries: processing contact form data to reply to you (legal basis: Art. 6(1)(b) GDPR — steps at your request prior to entering into a contract).
• Service delivery: processing necessary to perform agreed services (legal basis: Art. 6(1)(b) GDPR — performance of a contract).
• Analytics: understanding site traffic to improve the Service (legal basis: Art. 6(1)(f) GDPR — legitimate interests; analytics cookies only after consent where required).
• Legal obligations: processing required to comply with the law (legal basis: Art. 6(1)(c) GDPR).

5. Retention

We keep personal data only as long as necessary for the purposes for which it was collected:

• Contact form data: for as long as needed to handle the thread, and up to 3 years from the last contact unless a longer period is required by law.
• Contract-related data: for the term of the agreement and any additional period required by law (e.g. tax rules — often 5 years).
• Technical logs: up to 12 months.

6. Sharing and transfers

Your personal data may be shared with the following categories of recipients:

• IT and hosting providers
• Analytics providers (e.g. Google Analytics — IP anonymisation where used)
• Public authorities when required by applicable law

We do not sell your personal data or share it with third parties for their own marketing.

Transfers outside the EEA: data may be transferred outside the European Economic Area (including to the United States), for example using Standard Contractual Clauses approved by the European Commission. This may apply in particular to Google Analytics.

7. Your rights

Under the GDPR you have the following rights:

• Right of access: you can request information about the personal data we process.
• Right to rectification: you can request correction of inaccurate data.
• Right to erasure: you can request deletion (“right to be forgotten”), subject to legal exceptions.
• Right to restriction: you can request restriction of processing.
• Right to data portability: you can request your data in a structured, commonly used format.
• Right to object: you can object to processing based on legitimate interests.
• Right to lodge a complaint: you may lodge a complaint with a supervisory authority (in Poland: the President of the Personal Data Protection Office — UODO).

To exercise these rights, contact us at: biuro@mooze.pl

8. Security

We apply appropriate technical and organisational measures to protect your personal data:

• Encrypted connections (HTTPS/TLS)
• Regular security updates
• Restricted access to personal data on a need-to-know basis
• Regular backups
• Security monitoring

9. Cookies

We use cookies to:

• Provide core site functionality
• Measure site traffic (Google Analytics) — only after consent where required
• Remember your preferences

Analytics cookies are used only after you give consent where required. You can manage cookies in your browser settings; disabling cookies may affect site functionality.

10. Changes to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date at the top of this document. We encourage you to review this page periodically.

11. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: biuro@mooze.pl
• Phone: +48 504 028 585